Reservation Employee (80 - 100 % | m/f/d)

As of December or by arrangement
We are looking for people with passion. For their profession, for the team and our guests. As an innovative and successful company, we offer attractive employment conditions in one of the most beautiful resorts in Eastern Switzerland. We owe our success to our around 270 friendly and motivated employees with great team spirit.

These are your tasks

• You are responsible for the room reservations of individual, group and seminar guests
• You advise our guests and actively sell rooms, treatments and restaurant visits
• You manage the quotas on external booking platforms
• You process general correspondence, such as offers, confirmations, invoices etc.
• You support the induction of new employees and the training of our apprentices
• You take incoming calls and operate the telephone switchboard
• You perform further tasks - vouchers, kiosk, table reservations, general administrative work

This is what we wish from you

• You have training in the hotel or tourism sector or comparable professional experience at a hotel reception in the 4* sector
• You love guest contact, are communicative and always remain charming
• You have a high level of service awareness and are always ready to go the extra mile for our guests
• You know the region or are willing to acquire this knowledge independently
• You are reliable, extremely conscientious and enjoy working independently as well as in a team
• You speak German and English – further languages are a plus
• You are IT-savvy and are familiar with the most common hotel systems (Opera Cloud, Samfex, Aleno, E-Guma, Parking Portal, Giggle Tips and common Office programs)

This is what we offer you

• Family-friendly: we offer you 5 weeks of vacation, the possibility for part-time work
• Catering: our kitchen also conjures up fresh, healthy and subsidized meals for our employees
• Health: to stay fit and healthy, our employees use the swimming and fitness area free of charge
• Promotion: we promote your professional development through a cost contribution to further training
• Discounts: you benefit from discounts in our hotel, in the region as well as at partner companies of the ERFA-Gruppe and the Private Selection Hotels
• Further benefits: weekend allowances and free parking

Sounds like your dream job? Then get to know us – we look forward to people who want to be passionate hosts with us.

For further information about this position,
Alexandra Marti, Front Office Managerin,
is happy to assist you.
Telephone: +41 71 798 80 80
Email: hr@hofweissbad.ch