Receptionist (60–70 %)

Will you be our newest team member?

Receptionist (m/f/d) – Ski Lodge Engelberg
Seasonal position (60–70 %) · December 2026 – April 2027 · Engelberg

About us
The Ski Lodge Engelberg is a mountain lodge founded by two ski-enthusiastic friends to create the ultimate place for holidays in the mountains. Today, people from all over the world visit us who love the mountains as much as we do. Our concept is based on local knowledge of the village and the mountains, on employees who love good service as much as nature, on gourmet cuisine and creative design. We look forward to constantly developing and reinventing ourselves together with our employees.

The heart of the hotel
The reception is the heart of the Ski Lodge Engelberg, and you are the first and last person our guests encounter. Your daily routine ranges from processing reservations to giving insider tips for the best powder snow slopes and includes everything that makes our guests' stay a little more beautiful. Our goal is world-class service. Your personality is more important to us than any formal training, however, you already bring experience from the hotel and service industry, enjoy learning, and find genuine joy in satisfied guests.

What we are looking for:

• Genuine, unconditional love for the mountains.
• Sound hotel experience and good knowledge in the areas of reservation, sales and housekeeping.
• Fluent English, oral and written. German skills are an advantage.
• Strong knowledge in administration and customer service.
• Confident handling of computer-based hotel booking and payment systems.
• A friendly, professional appearance.
• You can handle stress and are well-organized.

Your working hours include day, evening and weekend shifts.

Your tasks and areas of responsibility:

• Management of reservations and bookings.
• Performing check-ins and check-outs.

Room allocation and key distribution.

• Creation of invoices and processing of payments.
• Handling special requests from our guests, e.g., booking mountain guides and transfers.
• Answering guest inquiries as well as professional handling of complaints and problems.
• Supporting other areas as needed, including housekeeping and bar service.

What we offer:

• A central role in the heart of the hotel with direct contact with guests from all over the world.
• A team that cares about service, quality and the mountains.
• Engelberg as your garden: skiing, hiking and mountain life directly on your doorstep.

Application
Send us a brief introduction, your CV and what attracts you to Engelberg to info@skilodgeengelberg.com. Please apply as soon as possible, as selection takes place continuously.

We look forward to getting to know you!

// The team of Ski Lodge Engelberg