Commercial Employee / Backoffice Employee

Tasks:

• Maintenance and control of online bookings
• Maintenance of master data and guest files in PMS
• Creation of offers, confirmations, rental agreements and invoices for individual and group bookings
• Reservation and invoice control
• Maintaining booking portals, monitoring and adjusting prices as well as maintaining rates and availability in the Channel Manager
• Operating the telephone switchboard, providing information about accommodations
• Administration and correspondence in German and English
• Filing and document management
• Check-in, Check-out
• Organization of viewings

Requirements:

• extensive commercial know-how, have a strong understanding of numbers, as well as analytical skills
• completed training in the hotel and gastronomy industry, or basic commercial training is an advantage
• ideally initial work experience
• precise, reliable and independent way of working, thinking ahead
• service-oriented, flexible and open personality
• very good German – English skills, other languages an advantage