Group Reservations Agent

• 26 octobre 2026
• 100%
• Durée indéterminée
• Rue Jean Dassier 8, 1201 Genève

Leader in the 4 and 3-star market in Geneva, Groupe Manotel operates six hotels totaling 610 rooms. The establishments Royal, N-vY, Auteuil, Kipling, Jade and Edelweiss each cultivate a unique universe, which distinguishes them from one another while defending common values.

We are looking for Manotel's headquarters:

Group Reservations Agent

Your mission ###

As a true privileged interlocutor for our group and seminar clients, you will actively contribute to the development of our business by ensuring rigorous and personalized follow-up of requests.

In this capacity, you will notably be required to:

• Analyze group and seminar requests taking into account activity periods, availability and revenue objectives.
• Develop attractive and competitive commercial proposals, in collaboration with the Revenue Management department.
• Manage the entire reservation process for business, leisure, institutional, congress and seminar groups.
• Prepare, send and ensure the follow-up of commercial offers until their confirmation.
• Enter and update information in the reservation systems.
• Advise clients and promote all services of Groupe Manotel.
• Ensure compliance with quality standards and internal procedures.

Your profile ###

• Training in hospitality (Hotel School or training deemed equivalent).
• First successful experience in reservations, reception or a similar position in hospitality.
• Excellent sense of customer service and interpersonal skills.
• Sense of organization, rigor and ability to manage several files simultaneously.
• Assertive commercial flair and good negotiation skills.
• Good knowledge of the Geneva hotel market, an asset.
• Excellent command of French and English; a third language is a plus, ideally German.
• Mastery of Opera Cloud.
• Good command of office tools (Microsoft Office).

We offer you ###

• The opportunity to join the leading hotel group in the 3 and 4-star categories in Geneva.
• A dynamic, stimulating and multicultural working environment.
• A committed team passionate about hospitality.
• The possibility to develop your skills within a group recognized for its professionalism and spirit of innovation.
• Attractive working conditions and evolution perspectives.

Interested? ###

Discover our universe at www.manotel.com.

Our Human Resources team is at your disposal for any questions at 022 909 81 64.

As part of our environmental approach, please send us your complete application file exclusively by e-mail to:

Write an email

We look forward to receiving your application and discovering your talent.