Guest Service Employee (a) (Weekends and Public Holidays)

Working for the Kanton Luzern means helping to shape the future - that of the canton, its inhabitants and not least your own. More than 7'000 employees in 200 different professions contribute every day to the excellent quality of life in our canton.

Museum Luzern is more than a museum: With its two main houses in the city of Luzern and several locations throughout the canton, it brings the cultural and natural history of Luzern to life. As an interdisciplinary multi-sector house, Museum Luzern inspires with exciting exhibitions, eventful theater tours as well as a diverse mediation and event program.

The «a» in the job title stands for «alle» (all). The Kanton Luzern stands for diversity and variety.

Guest Service Employee (a) (Weekends and Public Holidays) #

10% | Luzern | as of 01.01.2027 ##

Do you enjoy contact with people, have joy in museum operations and ensure a positive visitor experience with your attentive and courteous manner? Then you are exactly right with us! Students looking for an interesting side job are also cordially invited to apply.

Your tasks

• You receive our guests and are responsible for entrance control as well as advice and the sale of entrance tickets.
• You are responsible for operating the cash register and ensure correct and smooth processing of payment transactions.
• With joy, you look after our museum shop and take over the sale as well as the daily accounting of entrance fees and sales proceeds.
• Operating the telephone switchboard as well as the regular inspection of the exhibition rooms and toilets are also part of your area of responsibility.
• After the museum closes, you do a tour through all exhibition rooms.

Your profile

• You convince through your service-oriented, courteous and solution-oriented appearance and have joy in dealing with our visitors.
• You work reliably, carefully and precisely and maintain an overview even in hectic situations.
• Polished manners, a good general education and a confident appearance characterize you.
• You have good knowledge of Luzern and the surroundings.
• Good oral foreign language skills in English and French enable you to provide competent support to our international guests.
• You are proficient in using common Microsoft Office applications.

Christine Bucher
Head of Guest Service/Events

+41 41 228 47 18

https://www.museumluzern.ch/ueber-uns/team