Service Assistant (restaurant)

The employer is looking for a:

IKEA Food Collaborator (reported profession)

Tasks:

• serve and meet customers with an empathetic and caring attitude based on IKEA values
• ensure that food, beverages, and products in one's area of responsibility are of the highest quality and freshness and are presented in the most appealing way
• always keep one's area of responsibility clean, organized, and inviting
• see the sales area through the eyes of our customers to continuously improve and meet their needs
• receive payments and handle cash transactions at the checkout
• find more effective ways of working to reduce costs, including waste control, correcting portion sizes, controlling production levels, and choosing the most suitable methods for food preparation
• respect and follow internal rules, policies, and daily operating routines regarding matters such as quality, food safety, and stock

Requirements:

• experience in a high customer flow, customer-oriented environment, ideally in hospitality or sales
• friendly person who likes working directly with customers and always strives to provide them with excellent service
• physically resilient and able to stand for a prolonged period of time even without the presence of customers
• flexible and able to work during store opening hours
• ability to work both independently and in a group
• comfortable working in a highly dynamic and stimulating environment and works well under pressure
• good knowledge of IT systems, particularly MS Office
• excellent knowledge of Italian and a good level of English. Knowledge of another national language is an advantage

What we offer:

• 28 days of vacation (number of days corresponding to a 100% employment degree)
• 8 weeks of paid parental leave for fathers and 20 weeks of paid parental leave for mothers
• very interesting social benefits
• 15% staff discount – in any IKEA store
• come to work by public transport? We cover between 85% and 100% of the subscription price.
• free parking
• unlimited access to the LinkedIn learning platform
• healthy and affordable meals in the canteen (CHF 4.50 for meat-based dishes and CHF 3.50 for vegetarian dishes)
• payment of bonuses for all male and female collaborators

Employment details:

• workplace Grancia
• employment degree at 50%
• start of employment by prior agreement, permanent contract
• shift work
• salary to be agreed upon