Banquets & Seminars Coordinator (M/F)

Banquets & Seminars Coordinator (M/F)

Hôtel Beaulac – Neuchâtel | Fixed-term contract with possible prospect of permanent contract
Make events shine within an exceptional hotel!

Ideally located on the shores of Lake Neuchâtel, Hôtel Beaulac is among the reference addresses of Neuchâtel hospitality. With its 116 rooms, its Lake Side restaurant, its Waves panoramic restaurant & lounge, perched on the 7th floor, as well as its spaces dedicated to conferences and events, our establishment combines elegance, refinement, and excellence of service, in an exceptional setting conducive to welcoming a demanding business and leisure clientele.

As part of the development of our activities, we wish to welcome a Banquets & Seminars coordinator, combining a passion for hospitality, a sharp sense of commerce, and a true spirit of initiative, ready to take on new challenges and actively contribute to the prestige of our establishment.
Your mission:

A true ambassador of events at Hôtel Beaulac, you are responsible for the commercial development, operational management, and financial performance of the Banquets & Seminars department.

In direct link with the General Management and in close collaboration with the different hotel services, you ensure an irreproachable customer experience, while developing the turnover and profitability of your department.
Your responsibilities:

Commercial development: develop and deploy the sales strategy for spaces, prospect for new clients, retain existing clientele, and develop partnerships.

Sales and negotiation: analyze requests, design personalized offers, negotiate commercial conditions, and ensure the follow-up of proposals until their confirmation.

Event organization: supervise the preparation and smooth running of seminars, conferences, banquets, weddings, cocktails, and other events.

Operational coordination: collaborate closely with the different departments, prepare function sheets, organize debriefings, and guarantee an efficient transmission of information.

Customer experience: personally welcome and accompany clients, anticipate their needs, and manage unforeseen circumstances with reactivity and professionalism.

Administration and reporting: ensure the issuance and follow-up of billing for services, ensure the accuracy of invoices, control client payments, and carry out necessary reminders in case of unpaid deadlines, in close collaboration with the finance department. Also contribute to the follow-up of the quantitative and qualitative results of the department.

Your profile:

Higher education in hospitality or equivalent qualification.

Proven experience in hospitality, with solid expertise in the management of banquets, seminars, events, and rooms, ideally within a high-capacity establishment.

Strong commercial skills in prospecting, negotiation, and client retention.

Experience in team management and budget management.

Excellent organizational, communication, and coordination skills.

Proficiency in French, English, and German.

Excellent mastery of hotel IT tools, notably Opera Cloud and Mirus, indispensable.

Dynamic, organized, and results-oriented, you possess excellent interpersonal skills, a strong commercial sensitivity, and a true culture of service. Flexible and proactive, you know how to anticipate the expectations of a demanding clientele and mobilize your team around a common goal: excellence and performance.

Is this challenge interesting to you? You can send us your complete application file to the following email address: administration@beaulac.ch

We thank you in advance for the interest shown in our establishment. We will take the necessary time to study your file with the greatest of attention. A response will reach you within 3 weeks.