Administration and Reception Manager

Introduction

Nestled in the center of the charming village of Rougemont, the Hôtel de Commune is a historic, warm, and welcoming house, where people come to eat well and enjoy the sweetness of alpine life. The hotel offers comfortable rooms with rustic charm, ideal for a mountain getaway, a romantic stay, or a gourmet stopover. The restaurant led by Chef Michaël Burri is a true local destination: comforting and seasonal cuisine. The Hôtel de Commune is a lively place, anchored in its territory.

We are looking for an Administration and Reception Manager to join our dynamic team and contribute to offering an exceptional experience to our guests.

ACCOMMODATION AVAILABLE

Responsibilities

As Administration and Reception Manager, your main missions will be:

• Ensure a warm and professional welcome for guests upon arrival and throughout their stay.
• Manage reservations, check-ins, and check-outs with precision and efficiency.
• Supervise daily administrative tasks, including managing phone calls, emails, and drafting offers.
• Manage schedules and operational needs related to the hotel and administration.
• Ensure the follow-up of payments and invoicing.
• Participate in the continuous improvement of reception and customer service processes.
• Coordinate with different departments to guarantee a smooth and memorable customer experience.

Qualifications

We are looking for a candidate possessing the following qualifications and skills:

• Previous experience in a similar role, ideally in the hotel or restaurant sector.
• Excellent communication and interpersonal skills.
• Proficiency in French, with good knowledge of English. Proficiency in German is an asset.
• Ability to work autonomously and manage multiple tasks simultaneously.
• Good command of IT tools and hotel management software.
• Team spirit, flexibility, and customer orientation.

Benefits

By joining the Hôtel de Commune, you will benefit from:

• A warm and friendly working environment, in the heart of the Swiss Alps.
• A passionate and committed team.
• Professional development opportunities.
• Attractive working conditions adapted to the Swiss market.
• The possibility to contribute to a historic and lively house, anchored in its territory.

Information to apply

If you are motivated to join a dynamic team and contribute to the excellence of the Hôtel de Commune, we would be delighted to receive your application. Apply now and be part of our alpine adventure!

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