Team Leader Reception 100 %

Team Leader Reception 100 %

• You lead and support the reception team in daily operational business
• You ensure a professional and warm welcome for guests, employees and partners
• You coordinate the daily processes at the reception and ensure smooth operations
• You plan shifts, holidays and substitutions while maintaining an overview
• You accompany the onboarding of new employees and promote cooperation within the team
• You are the contact person for the customer as well as internal and external stakeholders
• You are responsible for visitor and badge management as well as the organization of meeting rooms
• You ensure compliance with quality, safety and service standards and contribute ideas to optimize processes
• Experience at reception, in the front office, in the hotel industry or in a comparable service function
• Initial leadership experience or the motivation to take responsibility for a team
• A structured, independent and solution-oriented way of working
• Flexibility is part of it for you: You are ready to flexibly cover shifts within our operating hours from Monday to Friday
• Very good German and good English skills
• Confident handling of MS Office applications
• High service and customer orientation as well as enjoyment in dealing with people
• Hands-on mentality and the ability to maintain an overview even in hectic situations
• Wide range of internal development opportunities
• 16 weeks maternity protection
• Employee celebrations and appreciation programs
• Attractive own ISS Schweiz Pensionskasse
• Favorable mobile subscriptions from Swisscom for the whole family
• Personnel offer platform with attractive discounts and special conditions
• Structured onboarding in the initial phase