Receptionist 60 %

Your tasks:

• Friendly reception and support of our guests, residents and employees
• Carrying out check-in and check-out for our hotel guests as well as recording bookings (AIDA, Foratable)
• Receipt and processing of reservations as well as seminar and banquet inquiries via telephone, e-mail and online portals
• Maintenance and management of booking platforms (e.g. Hotel-Spider, Booking.com)
• Completion of general administrative tasks
• Responsibility for the reception cash desk
• Independent management of the reception during your shift
• Support of daily hotel operations

Your profile:

• Joy in dealing with people as well as a strong service orientation
• Friendly, well-groomed and confident appearance
• Very good German skills as well as good French skills; other languages are an advantage
• Independent, reliable and structured way of working
• Team spirit as well as flexibility regarding working days and assignments on weekends
• Experience at the reception or in the hotel industry is an advantage, but not a requirement
• Good knowledge of Microsoft Office programs as well as joy in working with various software applications