Reception Host or Hostess for Bains de Cressy – 50%

As part of your mission, you will welcome and inform all persons presenting themselves at the reception of the Bains de Cressy (patients and diverse clientele).

Your task is to collect payments for entries, subscriptions, and all other services (cash, credit cards, gift vouchers).

You will ensure telephone availability as well as appointment booking for external service providers such as beauticians, masseurs and masseuses, etc., and you will set up the wellness treatment rooms.

You will advise, promote, and sell the various services of the Bains de Cressy and perform various administrative tasks (accounting and invoicing, production of statistics, parking system management, stock and e-boutique management).

You have high stress resistance, an excellent ability to concentrate and to deal with unforeseen events, as well as proven versatility for a multi-task position.

You are capable of defusing complex and/or conflictual situations with a diverse clientele.

You hold a CFC as a commercial employee, or a diploma from a hotel or tourism school, or even a diploma deemed equivalent.

You are comfortable with IT tools, particularly with the GTS application for managing the Bains (sales, collection, invoicing, management of client/patient flows, cash desk management, management of external provider schedules) and the GatRelax application for locker management.

You have in-depth knowledge of the services of a care center (physiotherapy, rehabilitation) and wellness (balneotherapy, massage, and aesthetics).

You perfectly master the French language both orally and in writing. Proficiency in English and another foreign language is an asset.

You have at least three years of experience in a reception and host function with cash handling.

The position is organized according to irregular hours between 8:00 and 21:30, 7 days a week, including public holidays.

• Start date: 01.12.2026
• Number of positions: 1
• Activity rate: 50%
• Function class: 9
• Contract: CDI
• Application deadline: 09.11.2026
• Requests for information: Mme G. Pauget, responsable Réception des Bains de Cressy, tél. 022 727 15 15

Your application file must include a letter demonstrating your motivation, your curriculum vitae, copies of the diplomas and certificates required for the position, the last 2 work certificates, as well as the certificate of French level if it is not your mother tongue.

This advertisement is addressed to women and men alike.

Wishing to commit to the fight against unemployment, the HUG encourage applications coming from the Office cantonal de l’emploi.

Only applications submitted via the recruitment platform are taken into account. Paper and email applications will not be processed.

With more than 13,000 employees representing 160 professions, the Hôpitaux Universitaires de Genève are a reference institution at the national and international level. To learn more about our institution, take a few minutes to consult our 2025 retrospective by clicking here (https://www.youtube.com/watch?v=p8kVMJchPR0).

The position is attached to the Département d'exploitation (https://www.hug.ch/departement-exploitation). The mission of this department is to ensure the housekeeping and logistics necessary for the smooth running of all the HUG, in terms of catering, cleaning and disinfection of premises, and laundry hygiene. It also manages the sterilization service, the biomedical and equipment service, as well as Cressy-Santé. More than 1,300 professionals carry out their missions daily with a constant sense of demand, service, and environmental responsibility.

The Cressy Santé center, the only balneotherapy center in Geneva that receives people with reduced mobility for rehabilitation and adaptation, welcomes people wishing to heal and relax in a vast wellness space. With an area of 2400 m2, it includes, among others, a 300 m2 pool, a large jacuzzi, a relaxation room, a sauna, a hammam, an odorium, a fitness room, and a rehabilitation and physiotherapy pool of 27 m2. All Cressy Santé facilities are designed to be accessible to people with reduced mobility.