Front Office Agent (m/f/d)

• 07 October 2026
• 100%
• Permanent position
• Saas-Fee

Join the Wellnesshotel Schweizerhof as a Front Office Agent! Enjoy a vibrant work environment in stunning Saas-Fee.

Tasks ##

• Manage check-in and check-out processes smoothly for guests.
• Provide personalized guest support throughout their stay.
• Oversee shift operations and coordinate with other departments.

Skills ##

• Experience in a similar role within upscale hospitality is beneficial.
• Strong communication skills in German and English are required.
• Organizational skills and the ability to work under pressure.

Jobs - Reception

Front Office Agent

The Wellnesshotel Schweizerhof is one of the leading first-class hotels in Saas-Fee with the following capacities: 40 comfort rooms and 8 suites (90 beds), 120 seats in the Hofsaal restaurant, 40 seats in the lounge and bar. It is centrally located yet quiet with a fantastic view of the Allalinhorn. A wine cellar with fine Valais wines, exquisite evening menus and specialties in the Hofsaal restaurant as well as a 1000 sqm spa with swimming pool, whirlpool, sauna area and fitness room for relaxation complete the offer.

Front Office Agent (m/f/d)

from June 2026 or by arrangement until 30 April 2027

Type of position

• Full-time / June - April 2027

Period

• 01.06.2026 - 30.04.2027

Our profile

• Your benefits...
• A pleasant working atmosphere with a young and open team
• Attractive employee discounts at the hotel and with our partner hotels
• The trust to work independently and responsibly
• Development opportunities
• A workplace in a region with high recreational value and good quality of life

Your profile

• Your tasks
• Check-in & Check-out - You ensure a smooth process and warmly welcome our guests
• Personal care and advice - You are the contact person for our guests throughout their entire stay
• Independent shift management - You take responsibility and make decisions independently
• Various administrative tasks - from email correspondence to data maintenance
• Cross-departmental coordination & communication - close cooperation with housekeeping, service and spa
• Processing reservations via all common channels
• Daily closings & checking the accounts of all departments

Your profile

• Experience in a similar position in upscale hospitality is an advantage
• Knowledge of Opera Cloud is a plus but not a requirement
• Very good language skills:

o German: native speaker or very good knowledge in spoken and written form

o English: good communication skills in spoken and written form

o French or other languages are an advantage

• Sense of responsibility & initiative - you are proactive, think ahead and are solution-oriented
• Enthusiasm & team spirit - you enjoy working with people and are a genuine host
• Organisational talent & resilience - you keep an overview even in stressful situations
• Explore more!

Are you keen on a new adventure in the Valais mountains? We are a young, competent, lively team looking for a new member. We strive for high guest satisfaction, love guest service and stand for quality rather than quantity. Interested?

Contact

Wellnesshotel Schweizerhof

Ms Jacqueline Schmutz & Mr David Claerebout

Haltenstrasse 10

3906 Saas-Fee

+41 (0)27 958 75 75

jacqueline.schmutz@schweizerhof-saasfee.ch & david.claerebout@schweizerhof-saasfee.ch

www.schweizerhof-saasfee.ch