Operations Assistant

Your tasks

• Management of the reception as well as warm welcome and care of the guests
• Processing of reservations as well as advice on activities and offers
• Support of the operations management in the daily operational business
• Collaboration in shift planning and administrative tasks (offers, invoices, monthly closings)
• Support in various operational areas (housekeeping, bar service, etc.)
• Ensuring a smooth operational workflow
• Carrying out inspection rounds and monitoring the night quiet
• Independent, responsible, and proactive working
• Confident handling of IT systems

Your profile

• Completed training in the commercial sector or in the hotel/gastronomy industry
• Ideally experience at a reception
• Strong guest and service orientation as well as enjoyment of interacting with people
• Independent, reliable, and exact way of working
• Teamwork skills, organizational talent, and high personal responsibility
• Good PC skills (e.g., hotel reservation systems, Word and Excel)
• Flexibility for assignments in various operational areas as well as willingness to work irregular hours
• Quick comprehension and high willingness to learn
• Very good German and Italian skills; other languages an advantage

What we offer you
We offer you a varied activity in a professional and modern nonprofit organization. In addition to overnight stay vouchers for our own youth hostels, you benefit from many advantages and attractive additional benefits. More about our benefits: www.youthhostel.ch/jobs/benefits