Hotel Receptionist

The employer is looking for two:

Receptionists (indicated profession)

Tasks:

• front- and back-office work
• management of hotel reception services (room reservations, collection of payments, information and customer assistance)
• checking PROTEL registrations (updates, group cancellations, etc.)
• management and control of online reservations
• key delivery management
• management of internal and external statistics (e.g., police notifications)
• secretarial work to support the customer (photocopies and other educational materials, …)
• assistance to organizers and customers in the use of audiovisual equipment
• FMV congress signage and menu translation
• management of informative material in the reception area, the hotel in general and in the external display cases.
• management of registrations for events or seminars (cultural events)
• management of the telephone switchboard for customers and administrative offices
• sale of shop items and merchandising
• handling of internal postal service
• handling of general correspondence
• management of daily newspapers
• maintaining order in the storeroom
• checking cleanliness at the workplace

Requirements:

• previous experience in the sector of at least 3 years
• ability to perform the mentioned tasks
• ability to work in a team
• excellent knowledge of Italian and good knowledge of English and German French
• driving license cat.B
• having own vehicle

Employment details:

• workplace Ascona
• occupation from 10 - 100% (hourly work, on call)
• employment from 01.11.2026, fixed-term until 31.03.2027
• shift work, Sunday work and holiday work
• salary remuneration based on the CCNL of the sector