Team Leader / Team Leader Hotel Service / Guest Relations (a) 80-100%

Work location: Hirslanden Klinik Aarau | Aarau
Start date: by arrangement
Employment type: Permanent
Reference number: 73429

Hirslanden Klinik Aarau stands for top-tier medicine in a manageable, personal environment - true to our clinic goal "First-class medicine with personal treatment, as we would wish for our loved ones".

YOUR TASKS

• You make an active contribution to a performance-promoting and appreciative culture within the Hotel Service/ Guest Relations management area
• You plan and conduct team meetings and employee appraisals
• You conduct employee training in the areas of hospitality and customer orientation and guide the employees
• You ensure the personal well-being of our private patients in the non-medical area and thus ensure patient satisfaction
• You are responsible for the smooth process of meal orders and service in the defined bed departments
• You receive suggestions as well as complaints and process them competently and professionally

YOUR PROFILE

• You have a completed higher education in the field of hospitality/catering
• Ideally, you have specialist further training
• You have already gained several years of leadership experience
• Impeccable German skills and good English skills are required, any further language is an advantage
• You are proficient in handling modern IT infrastructure
• A strong customer orientation, high flexibility, and diplomatic skill round off your profile

Perhaps this is the chance you have been waiting for! We offer you a varied workplace in the heart of Aarau and a dedicated team that supports you from the beginning and stands by your side during induction as well as in everyday life. Furthermore, diverse development opportunities await you with us, at least 25 days of vacation, four additional paid days off as compensation for your changing time, and numerous other employment highlights (https://www.hirslanden.ch/de/hirslanden-klinik-aarau/jobs-und-karriere.html), which make your everyday work even more pleasant.

For additional information, Regula Casati, Head of Hotel Department, T +41 62 836 70 70, is happy to assist you (present Mon, Wed, Fri).

We look forward to your complete online application

The Hirslanden Group is the largest medical network in Switzerland. The group comprises 16 clinics in 9 cantons. It also operates 5 outpatient surgical centers, 18 radiology and 6 radiotherapy institutes. The group has 11 025 employees.