On-Call Server (F/M/X) Fixed-Term Contract - Autumn 2026

Reporting to the Banquet Supervisor, the essential responsibilities and functions of the position include, but are not limited to:

• Constantly providing professional, pleasant, and engaging service
• Participating in the setting up, service, and clearing of rooms
• Checking the order before serving it to customers and ensuring service is as fast as possible
• Serving the order to customers while demonstrating discretion
• Having perfect knowledge of the event menus (food and drink) and being able to explain the main ingredients
• Ensuring that customers lack nothing
• Being efficient and capable of taking initiative, assisting the supervisor, and acting as a link between the latter and on-call staff (extras)
• Staying informed about events at the hotel and participating in briefings before events
• Respecting the instructions provided (setting up, tidying, cleaning), executing assigned tasks to the best of one's ability, and ensuring that on-call staff do the same
• Informing the supervisor of any equipment malfunctions
• Informing the supervisor of any customer requests or complaints and responding directly if possible
• Participating in weekly meetings
• Actively participating in service in other departments or events taking place at the hotel, upon request from superiors
• Actively participating in inventories in their department
• Participating in the training of the new trainee and new on-call staff
• Participating in an evaluation interview with their superior, once a year
• Showing flexibility and cooperation in all circumstances, particularly if required to collaborate with another department on an occasional basis
• Committing to the quality of their service, their discretion, and their perfect honesty
• Having a professional attitude, being smiling, and remaining calm at all times
• Respecting ergonomic work standards in health & safety, and hygiene and sanitary regulations
• Respecting the policies, procedures, and service standards of the department and the company
• All other tasks, as assigned
• 6 months of prior experience in service
• Mastery of the French language
• Good knowledge of the English language
• Diploma in service an asset
• Ability to work effectively under pressure in a fast-paced environment
• Good presentation, neat and conscientious
• Ability to work alone and in a team
• Flexibility in schedules

VISA REQUIREMENTS

In order to be able to work in Switzerland, the candidate must possess a Swiss work permit or be from a European EU country – 17 or EU -8.

Please note that only applications sent through our recruitment site https://careers.accor.com/fr/fr (https://careers.accor.com/fr/fr) will be considered.

BENEFITS

• Possibility of accommodation subject to availability
• 1 meal per worked day (benefit in kind)
• Discounts in various companies in the region
• Preferential rates in the Accor Group, in our points of sale, and in the Swiss Deluxe Hotels portfolio
• Join us and discover all our other benefits …

Additional information

Our values

Respect:

We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging:

We celebrate our differences. We support each other and are always united.

Integrity:

We build trust through mutual respect and authenticity.

Empowerment:

We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence:

We build authentic connections and cherish every opportunity to make the people around us feel special.

Diversity and inclusion

Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.

Employee benefits:

Join our team and enjoy a range of exclusive benefits for your colleagues, including free upgrades, extended stays, discounted stays at Fairmont and Raffles properties, special discounts on meals and wellness, as well as additional luxuries to enhance your experience. We believe it is important to take care of our team, ensuring that your hard work is rewarded with exceptional benefits.

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 others in preparation, in 30 countries around the world, stretching from the beaches of Hawaii to the preserved national parks of Canada, through the heart of London and the deserts of the United Arab Emirates.

Fairmont Le Montreux Palace:

Located on the shores of Lake Geneva and facing the magnificent view of the Alps, the Fairmont Le Montreux Palace hotel is a distinguished hotel establishment, a member of the Accor group, of the Fairmont brand, and affiliated with Swiss Deluxe Hotels. Possessing incomparable worldwide renown characterized by 236 luxurious rooms and suites and a most refined gastronomic experience, the Fairmont Le Montreux Palace hotel is truly an enchanting place. Its six restaurants and bars offer a wide choice of delights that will satisfy the most demanding palates. Le Montreux Jazz Café is the must-visit spot to vibrate to the rhythm of the Festival 365 days a year in the fairy-tale setting of the Fairmont Le Montreux Palace, the MP’s Bar & Grill is a high-end restaurant with a relaxed atmosphere specializing in grills that is unmatched in the region, and the Funky Claude’s Bar is the place inc