Employee Guest Relations (a) 70%

Work location: Hirslanden Klinik Aarau | Aarau
Starting: by arrangement
Employment type: Permanent
Reference number: 75190

Hirslanden Klinik Aarau stands for top-tier medicine in a manageable, personal environment - true to our clinic goal "First-class medicine with personal treatment, as we would wish for our loved ones".

YOUR TASKS

• You look after our private patients in non-medical matters, organize and fulfill the wishes and needs of the private patients
• You welcome and bid farewell to our private patients and are responsible for ensuring patient satisfaction as well as for supporting the departments with complaints
• You maintain a good working atmosphere and optimal cooperation with all departments
• Administrative activities and the management as well as the active work with the CRM round off your profile of tasks

YOUR PROFILE

• You have completed training in the field of hotel management or several years of professional experience in the field of Guest Relations
• You are a communicative, service-oriented and sociable personality
• You are proficient in the use of modern IT infrastructure and have an independent, reliable and customer-oriented way of working
• You enjoy working in a team and are flexible in your deployment -- your 70% workload is distributed over 5 working days
• Impeccable German skills in speaking and writing are required, any further language is an advantage

We offer you a thorough introduction and demanding fields of activity in a lively working environment. In addition to five weeks of vacation, employees who have to change clothes completely for their work receive four additional paid days off. An overview of all employment highlights can be found here: Bewerberinformationen (https://www.hirslanden.ch/de/hirslanden-klinik-aarau/jobs-und-karriere.html)

For additional information, Ms. Regula Casati, Head of Hotel Management, is available at T +41 62 836 70 70.

We look forward to your complete online application

The Hirslanden Group is the largest medical network in Switzerland. The group includes 16 clinics in 9 cantons. It also operates 5 outpatient surgical centers, 18 radiology and 6 radiotherapy institutes. The group has 11 025 employees.